Jackie
PBS Team Leader
Department
Leadership Team
Qualifications:
21/11/2022- CSHSo1- Prevent Detect Escape- Home Fire Safety for people at higher risk
25/05/2023 & 26/05/2023
ASIST Workshop in suicide first aid
Thursday 12/10/2023
- Ethical Leadership Training
- The principles of emotional intelligence, leadership and coaching
-Leadership skills for beginners
Friday 13/10/2023
-Effective Leadership skills and training
Monday 16/10/2023
-Transformational Leadership
-Essential Management Skills for the Workplace
-Conflict Resolution in the workplace
Thursday 19/10/2023
-Supported Decision Making
-Patient Patient-centered communication and Shared Decision Making
-PTSD: Dealing with Shock & Trauma
Friday 20/10/2023 & 23/10/2023- Completion of Co-Morbidity Training
Wednesday 25/10/2023
PACE NDIS Training Webinar
Experience:
Specialist Support Coordinator- MR2V-February 2022-Present (1y 9 months)
-Children/Young People/Adults
-Participants considered as complex/high risk
-Mental Health
-CALD
-Justice
Support Coordinator- MS Limited- (1 year 4 months)
-Young People/Adults
-Mental Health
-Neurological Conditions inclusive of MS
-Participants considered as complex/high risk
-Justice
Intake Officer- NeuroRehab Allied Health Network (1 year 11 months)
-Young People/Adults
-Mental Health
-Neurological Conditions
Main tasks: processing referrals, establishing intake process, completing client risk assessments for therapeutic team, onboarding new staff & providing training, developing and maintaining referral partners and expansion of referral sources
EMR Super User- Western Health (6 months)
Main tasks: Supported hospital staff with the transition from paper based medical records to EMR by providing support and education.
Placement- Western Health (3 months)
Main tasks:
-Development of consumer experience model aimed at promoting excellent patient care whilst adhering to health and safety policies within Western Health.
-Liaised with Stakeholders to highlight priority areas that needed to be addressed within the patient experience model
-Developed a project brief to present to the Community Services Leadership Team with a transition plan for implementation post placement completion
Specialization:
Mental Health
Housing
Young People
Navigating areas of crisis
Promoting structure & stability for dysfunctional care teams
Transitional Planning
Coaching support to team members
Achievements:
NDIS Worker Screening Clearance (Valid for 5 years)- 11.05.2021
NDIS Quality & Safeguards Commission- Quality, Safety & You- Worker's Orientation Model (completed 03.09.2019)
Fire & Safety Australia- PUAFER005: Operate as part of an emergency control organisation (26.08.2020)
Fire & Safety Australia- PUAFER008: Confine small emergencies in a facility (26.08.2020)
Menzies Institute for Medical Research- Understanding Multiple Sclerosis- University of Tasmania (Completed March 2021)
*Have completed numerous DSC Models can list these also if needed :)
Tertiary Education:
-Bachelor's Degree Majoring in Health Science & Rehabilitation Counselling
-Graduate Diploma Majoring in Rehabilitation Counselling
It is so important to me that people have the opportunity to share what is important to them and be an active participant in their own lives and care teams. I want to make a real difference in people's lives by supporting them with being heard, have their needs and wishes met, and work towards their goals. It is such an honour to be part of a participant's life and be part of the process for change.